Last updated: 2 November 2026
Our products are food items, so we cannot accept returns of opened products or products you no longer want. We will help if your order arrives with a problem.
When you can ask for a replacement or refund
- The product arrived damaged or the pack was opened.
- You received the wrong product.
- An item from your order is missing.
- The product has passed its best-before date on arrival.
How to raise a request
- Contact us within 48 hours of delivery by WhatsApp or phone on +91 82797 35713, or by email at komalikafpc@gmail.com.
- Share your order number and clear photos of the product, pack and delivery label.
- Keep the product and packaging until we have reviewed your request.
Refunds
After we approve your request, we will send a replacement or refund the amount. Refunds go to your original payment method. Your bank or payment provider may take additional time to show the amount in your account.
Cancelling an order
You can ask us to cancel your order before it is dispatched. Please contact us as soon as possible. Once an order has been dispatched, it cannot be cancelled.
Need help?
Call or WhatsApp +91 82797 35713, or email komalikafpc@gmail.com.