Last updated: 3 November 2026
Komalika Farmer Producer Company Ltd (“Komalika”, “we”, “us”) runs komalika.in. This policy explains what information we collect, why we use it and the choices you have.
Information we collect
- Order details: your name, phone number, email address, billing and delivery address, and the products you order.
- Account details: the details you provide if you create an account.
- Enquiries: the name, phone number, email address and message you send through our contact form, WhatsApp, phone or email.
- Website data: technical information such as your IP address, browser type and the pages you visit, which may be collected through cookies and similar tools.
How we use your information
- To process, deliver and support your orders.
- To reply to your questions and requests.
- To keep the website secure and working properly.
- To understand how visitors use our website and improve it.
- To measure our marketing and advertising.
- To meet legal, tax and accounting requirements.
Payments
Online payments are handled by our payment provider, Razorpay. Your card, UPI and bank details are entered with the provider, and we do not store them on our website.
Cookies
We use cookies to keep items in your cart, keep you signed in and help the website work. You can block or delete cookies in your browser, but parts of the website, including checkout, may not work properly.
Analytics and advertising tools
We use Google Tag Manager, Meta Pixel and Microsoft Clarity. These tools may use cookies and similar technologies to record how you use the website, such as pages viewed, products viewed or ordered, clicks, scrolling and session activity. Microsoft Clarity provides heatmaps and session recordings that help us improve the website. Meta Pixel helps us measure and improve our advertising, and order details may be shared with Meta in hashed form where this feature is enabled.
Who we share information with
We do not sell your personal information. We share it only where needed to run our service, for example with payment, delivery, website hosting, analytics, advertising and technical service providers, or when the law requires it. Our contact page includes a Google Maps embed, and Google may collect data when you view it.
How long we keep information
We keep information for as long as we need it for your orders and enquiries, and for as long as the law requires for tax, accounting or legal purposes.
Your choices
You can ask us to access, correct or delete your personal information, subject to any records we must keep by law. To make a request, contact us using the details below.
Contact us
Komalika Farmer Producer Company Ltd, Old Mathura By Pass, Nada Chauraha, Near Vivekanand Engineering College, Koil, Aligarh, Uttar Pradesh 202001
Phone: +91 82797 35713
Email: komalikafpc@gmail.com